Curriculum Highlights (Downloadable Curriculum)

For all dates:

Toyota Production System

Learn the teachings of The Toyota Production System and the application of Lean tools. This session will help you clearly "see" waste in your organization and how to put processes in place to reduce and remove it. The benefits realized are: improved cash flow, increased employee retainage, and better customer service.

Leadership and Understanding Your Management Style

Session will begin with an overview of the challenges that face today’s leaders. Following a P4 outline for success, you will learn: 1. How to empower People to take an active leadership role at all levels of your company, 2. How to create Processes that isolate the right result quickly, 3. How to embrace Problems as a visible learning opportunity and 4. How to adopt a new Philosophy that allows everyone to become an accountable owner within your organization.

How to Improve Your Profitability in a Tight Market

This session explains how all of your crew personnel must collaborate with the client to better define the client's needs in order to deliver greater customer value and establish a stronger relationship. The key to successful marketing is building a relationship with clients and there is no better way to do that than at the project level where there is constant face-to-face contact. Three key benefits of this program:

• What it means to define a project from the customer's perspective to allow you to improve the perceived value of your proposal while ensuring customer satisfaction improving your payment schedule.
• How to focus on delivering greater customer value while improving job-site performance and profitability.
• Empowering your crew personnel to determine and deliver the client's             highest needs.

Financial Strategies for the Successful Job Site

Class focuses on job cost accounting, right sizing your business for maximum effectiveness, close outs, estimating more effectively, collection techniques, lease/sub-contract or buy?. Also included will be exercises in pre-planning and post job analysis to help uncover hidden profits and problems.

Developing and Presenting Clear Value to your Customer

How to use Lean techniques to improve project performance. This session isn’t just about developing and creating new tools to maximize performance and reduce waste. It's about developing a completely new attitude for your business future and how to set your business apart from the rest of your industry. Imagine how different your business could be if all problems became very visible and… everyone felt empowered to solve the problems quickly! – It can happen…and it can be very rewarding for everyone on your team.

Cultivating Crew Leaders and Compensating Stakeholders

Developing great crew leaders, coaching for success, communicating as a leader, conflict resolution. Rewarding the right behavior for retention and complete customer satisfaction is key to building a model company.

Cancellation Policy

If you must cancel your registration, a full refund will be granted to requests received in writing within 30 days of the start date of the class. A refund less $100.00 for each registrant will be granted for written requests received within 29 to15 days prior to the start of the class. No refunds will be given within 14 days prior to the start of class.